Answers, before you have to ask.

Hyey is a coordination app for the people caring for a loved one at home. It gives the whole care team one shared place for schedules, medications, vitals, daily notes, and shift handoffs. Family, home health aides, and anyone else who shows up. Instead of scattered group texts and sticky notes, everyone sees the same up-to-date picture of how things are going.

Hyey is built for families coordinating care for an aging parent or an ill loved one, especially when more than one person is involved. That includes:

• A primary family caregiver who's keeping everyone updated
• Siblings or relatives checking in from another city
• Home health aides rotating across shifts
• Anyone else on the team: neighbors, friends, hospice support

If you've ever caught yourself sending the same update three times a day, Hyey is for you.

Group texts are great for chat but lousy for memory. Answers get buried, and there's no structure around medications, vitals, or handoffs. Shared calendars handle appointments but don't capture what actually happened during a shift.

Hyey is built around the things that matter in home care specifically: who's on shift, what's been done, what's next, what to watch, and what to know about the person you're caring for. The chat is in there too, it just isn't the only thing.

Hyey runs on iPhone and iPad (iOS 16 and later) and Android (Android 10 and later). The app is the same on every device, so you can hand off between phones without anyone losing context.

Right now Hyey is available in the US App Store and Google Play. We're launching in additional regions later this year. If you'd like to be notified when we open in yours, drop us a note at info@hyeycare.com.

Not unless you want them to. Hyey uses role-based access, so each person you invite gets exactly what they need and nothing more. A sibling might see the full picture; a part-time aide might see only their shift, the medication list, and the day's tasks. You set the level when you invite them, and you can change it any time.

Out of the box Hyey ships with five roles:

• Primary caregiver: full access, can invite and remove people
• Family: full read access, can post notes and messages
• Home aide: sees the schedule, tasks, medications, and shift notes
• Clinician: sees medical history, vitals, and care notes
• Guest: sees only what you explicitly share with them

You can customize any of these per person.

At the end of a shift, Hyey rolls everything that happened into a clean handoff card: meds given, tasks done, vitals logged, notes added. The incoming caregiver opens the app and sees, in one place, what got done, what's still pending, and what to watch for tonight.

Nothing relies on the outgoing person remembering to send a long text.

Yes. Solo caregivers use Hyey as a single, structured place to track medications, vitals, mood, sleep, appointments, and notes, instead of juggling a notebook, a calendar app, and three different reminders. And if a sibling or aide ever joins the picture, the history is already there waiting.

Tap and hold the mic, say what just happened ("Mom ate most of her lunch and took her 2 o'clock meds, seemed a little tired"), and Hyey transcribes it, attaches it to the right person and time, and posts it to the shared feed. No typing, no breaking stride mid-care.

Transcription happens on-device when possible. When it's processed in the cloud, the audio is deleted after transcription.

Yes. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is restricted by role on every record, and authentication is protected by industry-standard practices including support for two-factor sign-in. Internally, only a small number of engineers can access production systems, and access is logged.

That said: no system is 100% secure. We aim to be honest about that, and to build defensively around it.

Hyey is built to healthcare-industry security standards and we treat all care data as sensitive. For families and personal use, Hyey is appropriate as-is. If your organization needs a signed Business Associate Agreement (BAA) for HIPAA purposes, write us at info@hyeycare.com and we'll walk you through it.

Data is stored on servers in the United States. If you access the Services from another region, you consent to your data being transferred to and processed in the US. Full details are in the Privacy Policy.

Yes to both. From Settings → Your data you can request a full export of everything in your care profile (medications, vitals, notes, schedule, team) as a downloadable file. You can also delete your account; we'll deactivate it immediately and remove your data from active databases, retaining only what we're required to retain by law.

Hyey is Free to download for early users: the full app, no feature gates. New accounts also get a 30-day free trial on any paid plan we introduce afterward. We'll always give clear notice before any pricing change.

Open Hyey, go to Settings → Subscription, and tap Cancel subscription. Your access continues until the end of the current paid term. No rush, and no penalty.

If you signed up through the App Store or Google Play, manage the subscription from those stores as well; that's how Apple and Google require it.

Email info@hyeycare.com any time and a real person will reply, usually within one business day. For account or billing questions, include the email address on the account so we can look it up.